The recent experiences I've had include Sumo Salad at Perth Airport, Red Rooster at Brisbane Airport, and the Virgin Australia staff.
A place I've had mixed experiences is the Quarie pub/restaurant. Some good and some not, I'll have to keep going back to see.
For the love of good customer service
"One of the deep secrets of life is that all that is really worth doing is what we do for others" -Lewis Caroll
ABOUT THIS BLOG
From years of working in customer service and being on the receiving end, I am passionate about getting what I pay for and doing what I'm paid to do - which is to serves, smile and help each other out. A friendly smile costs nothing, and doing what you can for someone else makes everyone a little happier.
I started this blog in Perth because I had experienced such unenthusiastic customer service, and wanted to try and create some positive change.
ABOUT THIS BLOG
From years of working in customer service and being on the receiving end, I am passionate about getting what I pay for and doing what I'm paid to do - which is to serves, smile and help each other out. A friendly smile costs nothing, and doing what you can for someone else makes everyone a little happier.
I started this blog in Perth because I had experienced such unenthusiastic customer service, and wanted to try and create some positive change.
Thursday, January 10, 2013
It's been a while!
Sunday, November 25, 2012
Reading Cinemas Mandurah
Went to the movies today in Mandurah, and the girl at the counter was such a good example that I had to post about it. We had a bit of confusion with the tickets and she was so calm and collected and we had a nice friendly chat while we sorted it out. I'm going to email Reading Cinemas about it and mention her specifically - I hope they give her some chocolate or something!
Friday, November 23, 2012
Captain Stirling Hotel
Last night I had dinner at Captain Stirling, and the service from two guys behind the bar was really friendly and helpful. I love it when people are actually interested in what you want and put in the effort to make it a good experience (like a slice of lemon in the water!) Thanks guys.
Thursday, November 22, 2012
Clearly Contacts
Today I received a package from Clearly Contacts, and was very excited to see a lens case and pair of sunglasses thrown in for free - it was such a nice surprise! I sent them an email to say thanks :)
Sunday, November 18, 2012
Barbados Lounge Bar & Restaurant (Bunbury)
Three of my friends and I stopped at Barbados on a Friday night on our way to Busselton for the weekend. It was pretty late for dinner, and we asked if the kitchen was still open - we were told if we can get our orders in 5 minutes that would be fine, so we decided quickly. The waiter and waitress were so helpful and friendly, and the chef went out of his way to put my shared meal into 2 separate bowls! The service was so great that we couldn't stop telling the staff what a good night we had, and were talking about our dinner experience for the whole weekend. Now all our friends know where to dine if ever in Bunbury. Thanks so much guys!!
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